PREPARING TO MOVE
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STEP 1 - Survey and Estimation
Our Royal consultant will be at your doorstep to provide you with a pre-move survey estimate for the volume of your items.
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STEP 2 - Explanation
Our consultant will then explain the whole relocation process to you and attend to your questions.
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STEP 3 - Quotation
A quotation will be provided to you once the estimation is completed.
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STEP 4 - Confirmation
After the confirmation of agreement, we will assign a team of Royal movers led by a consultant to assist and guide you through the entire relocation process.
MOVE DAY
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STEP 1 - Royal Mover
They will set aside items that require moving to ensure that your packing and loading takes place smoothly. -
STEP 2 - Packing Technique
For maximum protection of your items, our Royal movers are trained to use special techniques and premium packing materials.
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STEP 3 - Documentation
You will need to handover all the necessary copies of visa, passport copy and customs form to your team consultant in order to settle the necessary procedures.
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STEP 4 - Load and Secure
Our movers will check and mark off the items before loading it into the container. They will then use the inventory seal to assist them in
identifying your belongings to avoid any misplacement during relocation process.
ARRIVAL
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STEP 1 - Notification
Our Royal consultant will notify you once your shipping has arrived at its destination.
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STEP 2 - Custom Formality
When your belongings arrive at its destination, we will be responsible in handling it for custom clearance and custom inspection.
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STEP 3 - Delivery
Once you are ready to accept your shipment, our movers will deliver your belongings directly to your doorstep.
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STEP 4 - Destination Services
Our movers will remove your household items from the packing materials, unwrap and unpack your belongings. All belongings will be placed
under your instructions and no extra charges will be incurred.
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STEP 5 - Goods Protection
Should you discover that your belongings were damaged during the relocation process, you can inform your Royal consultant. They will explain the entire claiming process to you and assist you in making a claims report
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STEP 6 - Additional Services
For you to settle down at your new home easier and quicker, we also provide additional services such as the handyman service, maid service and valet unpacking service.
